General terms and conditions for gardening services
These terms outline how you may use Univensaro’s website and services. Please review carefully before booking or using any solutions.
Last modified January 29, 2026.
Service acceptance policy
By accessing or using Univensaro, you agree to comply with these terms. If you disagree or cannot fulfil any conditions, do not use our services or site. You accept responsibility for reviewing any updated information posted here.
Definitions
Key terms help clarify your rights and our service scope:
‘Website’ means univensaro.sbs and all related digital content and forms.
‘Services’ are gardening, maintenance, and related activities performed onsite at the client’s property.
‘User’ is any individual or entity utilising our website or services.
‘Agreement’ is the collective legal documents outlining usage and policies.
Acceptable use of our services
You may only request services for your own property or with permission. Abusive or fraudulent use is strictly prohibited.
Eligibility
You must be 18 years or older to book services. We may request proof of age or residence as required by law.
No services provided to users under 18.
User responsibilities
Users must provide correct and current information to facilitate service delivery:
Prohibited uses
You may not use our website or services to:
Intellectual property and copyrights
All website content, service methods, images, and trademarks remain the exclusive property of Univensaro. Reproduction or reuse without express written consent is not permitted except as allowed by law.
User content rights
Information you provide—such as requests, reviews, and feedback—may be published or used for service improvement, provided it complies with legal and privacy standards.
User responsibilities regarding content
You must provide only original or authorised content and respect all applicable rights.
Privacy and data protection
We process your information according to our Privacy Policy. Please review it for details on collection and usage.
Privacy PolicyService disclaimer terms
We aim for quality but do not promise particular outcomes.
No outcome guarantee
Results may vary depending on climate, site conditions, and your own ongoing participation.
Liability limitations
Our liability is limited to the fullest extent the law allows. We do not cover indirect, consequential, or punitive damages.
Indemnification
You agree to compensate Univensaro against claims resulting from misuse, misrepresentation, or breach of these terms.
How disputes are managed
Efforts are made to resolve issues quickly and fairly. Formal disputes follow this structure:
Arbitration
If negotiation fails, any disputes will be settled by binding arbitration in South Africa, under national rules.
Some exceptions may apply under applicable law.
Online dispute resolution
Users in South Africa may seek external mediation through official platforms if needed.
Contact support for helpSeverability
Should a provision be unenforceable, other clauses remain effective and binding.
Complete agreement
These terms, combined with our privacy and related policies, form the complete agreement between us and users.
Governing law and jurisdiction
South African legal standards apply. Disputes are handled by authorised local courts.
Service termination
We may suspend or cancel services if these terms are violated. Users must settle outstanding obligations before termination.
Policy changes
These terms may change. Updated versions will be available on this website with revision dates clearly marked.
Contact and support team
Questions about these terms or services can be directed to our support team:
Support email: content@univensaro.sbs
Call us: +27(35)4911477
Office address: 40 Heerengracht Street, Foreshore, Cape Town 8001 South Africa
Effective date: Effective January 29, 2026
Version: 1.0